• Operational audit for all destinations
• Pretour FIT audit
• Pretour group audit
• Any additional audit  task as per business requirement 

• Maintaining and checking all books of accounts including Bank-books, General-Ledger, bank-statement, Trial-balance. Ensured and checked all entries of system.
• Preparing monthly departure wise / group wise profitability and sharing with the Management.
• Support and finish related task of accounts and monthly reconciliation of Branch, Debtor, Supplier, Bank and Head Office Accounts.
• Handling & Analyzing Accounts payable and Receivables all entry with clients and conduct variance analysis.
• Maintain, scrutinize and review general ledger and prepare financial statements.
• Analyze Balance Sheet, P & L accounts and prepare Trial balance at monthly & year end.
• Control on Financial issued related to expenses, cash, and payment.
• Credit control & Debtors accounts reconciliation and follow ups

• FIT Operations for Red Apple Destinations (Online)
• Quotations, Costing – Collections, follow up with overseas offices &reservations & products
• Achieve target of weekly/monthly file closure
• Follow-up enquiries, after sales, relationship building with agents
• Business generation responsibility for all segments.
• Any other responsibility as per business requirement

• Operations for Red Apple destinations specially FIT (online & offline).
• Follow-up enquiries, quotations, after sales, relationship building with agents.
• Business generation responsibility for all segments. Reporting & follow-ups.
• Helping in reservations & products if required.
• Team building.

• Liaising with agents in person, over the phone or via email to discuss their travel requirements.
• Making and confirming bookings with ground suppliers
• Issuing relevant documents time wise itinerary, meal charts & vouchers
• Modifying existing bookings to suit a change in clients’ circumstances.
• Researching destinations and keeping up to date with travel industry news.
• Work directly with suppliers across Europe including: hotels, coach operators, guides , restaurants and sightseeing attractions
• Roles and responsibilities:
• Respond to all urgent incidents reported by field staff, partners or operation officers
• Update tour costing and ensure trips are running to budget and profitability
• Report to direct manager and ensure incoming reports from field staff and partners are picked up and acted upon.
• Apply and manage cost control, quality levels and facilitate solutions
• Ensure all guides, tourleaders and customers receive up to date tour information / documents.

Job Description

•     examining current systems
•     talking to users (requirements gathering)
•     producing specifications for new or modified systems
•     liaising with other IT staff such as programmers to produce new systems
•     implementing new systems

• Work in line with generating Sales for the region.
• Product knowledge for all destinations.
• Increase the B2B market share of RED APPLE Products in the region.
• Core Focus on Segment A & B of Travel Community.
• GIT, Leisure and MICE business into RED APPLE Destinations..
• Maintaining a data base of all agents met and sending a details report to the sales manager.
• Promote Red Apple Online Reservation system to all B2B agents & feedback.
• Daily feedbacks & report from Agents.
• Joint sales trip for business development in the region.
• Coordination with Operations team in terms of quotations/ reverts / rates / itineraries / smooth handling of file.
• Coordination with Accounts team for payment clearances.
• Daily Feedback from Agents region wise for suggestion, developments, servicing issues & others.